Job description:

The Program Director provides both strategic and day-to-day leadership, management, and accountability for the Educational & Senior Services department, overseeing a team of 33-37 staff members and serving an average of 2,200 a year. This role encompasses direct oversight of all department missions, including program operations, program management, client outreach and enrollment, service delivery, staff training & supervision, managing daily office/program operations, resolving operational issues, managing grants and contracts, building relationships with community partners and funders and coordination between administrative and client-facing functions. Additionally, the director is responsible for performance quality improvement of missions, fiscal and budget planning/monitoring, program monitoring, license inspections, accreditation compliance and risk and liability management.

Essential Duties & Responsibilities:

Develops annual operating plans which clearly defines program goals, objectives, and performance standards.
Assists program managers in the development of program policies and procedures by evaluating and providing approval for drafts and amendments.
Assist in the identification and development of resources (volunteers, grants as necessary to ensure successful program functioning, including the preparation of proposals).
Monitors program revenue and expenditures to ensure accountability and operation within budget constraints.
Facilitates and/or conducts outreach activities including development and distribution of program information materials, and community presentations.
Complete all necessary paperwork to ensure quality client service and compliance with CCD and funding requirements.
Creates, writes and updates program proposals (grants/contracts)
Completes all necessary paperwork to ensure quality client services and compliance with funding requirements
Develops an effective working relationship with other program directors and leadership teams in other departments (development, HR, accounting, IT, Parish Relations, Volunteer etc.)
Responsible for personnel administration providing appropriate training to staff and participation in agency training as necessary; ensuring adherence to agency policies and procedures by staff, volunteers and clients; delegation of specific areas of responsibility to staff; presiding at regular staff meetings.
Responsible for the timely, effective communication to program staff.
Responsible for compliance with all licensing and contractual requirements (programmatic and fiscal).

Other Duties:

Responsible for program and mission outcomes/outputs, reporting, and audits
Responsible for the implementation of safe environment and other risk management policies and procedures including Praesidium Accreditation.
Represents CCD and programs to the community and identifies new opportunities for offering CCD services.
Supports and lives out the Mission, Values, and Vision of CCD.
Respond quickly and effectively to policy and procedure violations using the organization’s disciplinary policies and procedures.
Provides staff with training, regular feedback regarding abuse risk prevention and a healthy reporting culture and work environment.
Ensures required abuse prevention practices are adhered to across programs and CCD.
Adheres to policies related to boundaries and protection of clients.
Completes required abuse prevention training (Safe Environment) and others, as required by program.
Reports suspicious and inappropriate behaviors.
Follow mandated abuse reporting requirements.
Adheres to job specific abuse risk management responsibilities.
Adhere to procedures related to managing high risk activities and supervising clients, as applicable.

Education, Training & Experience:

Bachelor’s degree in Education or related field is required. Master’s degree is preferred or experience equivalent to a master’s degree in the appropriate services.
Additional accreditations as required by specific program: Childcare administrator license required or ability and qualifications to receive license within 6 months.
At least five years of demonstrated experience, training, and leadership in early childhood education, adult education, senior programs or related programs and missions is required.
Proven organizational skills including the ability to manage multiple tasks and projects simultaneously, meet deadlines and produce high quality results quickly.

Knowledge, Skills & Abilities:

Strong understanding of research and evaluation with ability to make data driven decisions
Highly motivated; able to work independently and as part of a team and with energy, optimism and persistence
Computer literate and experience with MS Office suite of products and programmatic database applications
Highly developed skills in strategic planning, budgeting and team management
Excellent verbal and interpersonal skills. Must be able to represent CCD at community events and meetings.
Excellent knowledge of / proficiency in:

Data collection and analysis as related to nonprofit outcomes

Strategic planning, budgeting and team building

Problem solving, accuracy and attention to detail

High level ability to: o Analyze and systematically compile technical and statistical information and to prepare concise reports and correspondence for different stakeholders o Ability to review the work products and details of others to ensure compliance with CCD standards
Computer literate and experience with MS Office suite of products and programmatic database applications
Collaborative style that fosters workplace excellence and mutual staff support

OTHER REQUIREMENTS:

Availability: Regular office hours 8-5, Monday – Friday. Occasionally, the position requires work on weekends and evenings as needed.
Background Check: This position requires a criminal background check.
Work Environment: This position typically operates in a professional office environment. Remote work options are not available.
Work Location: Cardinal Farrell Community Center at 4550 W Davis St., Dallas, TX 75211 & occasional travel throughout the 9 County Service Area.

Benefits:

403(b)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Parental leave
Referral program
Vision insurance

Catholic Charities of Dallas [Official] jobs

Director of Education & Senior Services