The Receptionist serves as the welcoming first point of contact for parishioners, visitors, staff, and members of the community. This position provides friendly and professional front-office support while assisting with administrative tasks, phone calls, correspondence, scheduling, and parish information. The Receptionist helps create a warm, organized, and welcoming environment that reflects the mission and values of Saint Mark the Evangelist Catholic Church.
Essential Responsibilities
• Welcome and assist parishioners, visitors, clergy, staff, and community members in a courteous and professional manner.
• Answer, screen, and direct incoming telephone calls and respond to general inquiries.
• Provide accurate information about parish activities, Mass schedules, ministries, events, and services.
• Receive and distribute mail, deliveries, messages, and other correspondence.
• Maintain an organized and welcoming reception area and front office.
• Assist with scheduling appointments, meetings, facilities, and parish events as needed.
• Perform general administrative and clerical duties, including filing, data entry, copying, scanning, and document preparation.
• Maintain and update parish records, databases, directories, and contact information.
• Assist parish staff with communications, forms, registrations, and other administrative projects.
• Handle sensitive and confidential information with discretion and professionalism.
• Support parish events and activities as needed.
• Communicate effectively and respectfully with people of diverse ages, backgrounds, and needs.
• Provide compassionate assistance to individuals seeking information, support, or connection with parish ministries.
• Perform other duties as assigned by parish leadership.
