Role Description: The Associate is a client advocate committed to zealously delivering superior customer service, anticipating client needs and working to ensure client goals are consistently met. The Associate role at Symphony Advancement is a full-time hybrid position with office locations in Kansas and Wisconsin. This role requires up to 40% travel including onsite work at various client locations around the country. Under the direction of a Project Manager the Associate will serve clients in a variety of ways, ranging from identification of new financial resources, identification of threats and vulnerabilities, to federal due diligence, procurement procedures and program compliance.

On a daily basis the Associate will aid in project coordination, preparing reports, complex documents and technical papers. This is a challenging role requiring a high level of communication, customer service and individual planning. The position requires consistent follow-through, attention to detail, and a proactive approach to problem-solving and teamwork.

Qualifications:

*A "can do" attitude.
*Uncompromising commitment to superior customer service.
*Excellent written and verbal communication skills.
*Strong organizational and time management skills, with the ability to manage multiple tasks and deadlines.
*Comfort with basic research, data gathering, and information analysis to support projects.
*Competence with productivity tools (e.g., word processing, spreadsheets, presentation software) and willingness to learn new systems.
*Ability to work both independently and collaboratively in a hybrid environment, maintaining reliability and professionalism.
*Demonstrated attention to detail, accuracy in documentation, and a process-oriented mindset.
*Customer service or client-facing experience, with a focus on building positive relationships, is beneficial.
*Associate's or Bachelor's degree in business, communications, nonprofit management, or a related field, or equivalent practical experience.
*Interest in mission-driven work and contributing to organizational and community impact.

Compensation for first year Associates ranges from $40,000 to $75,000. We offer a generous set of benefits including 5% matching 401(k) contribution, 16 paid holidays and comprehensive insurance. Applicants are welcome from across the United States. Relocation assistance is available to Wichita or Milwaukee.

Symphony Advancement

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