Part-Time positions available!
As a Shelter Assistant with Catholic Charities of Cleveland, you will provide a vital role to support the shelter residents by maintaining a safe, clean, and supportive environment.
Pay rate starting at $15.00 an hour
Shelter Assistant
Assist clients in accordance with program objectives. Ensure that the site programs operate in a smooth manner in conjunction with mission. May oversee daily operation of shelter or cafeteria.
Responsibilities
- Under direction, ensure that the activities of this position and relevant programs are consistent with the mission, vision and values of Catholic Charities, Diocese of Cleveland.
- Supervise shelter clients; oversee shelter check-in process; enforce curfew and quiet hour policies.
- Provide client support and guidance.
- Ensure clients are transported to appointments and activities as assigned/necessary.
- Perform de-escalation interventions with clients as needed.
- Assist with all procedures involved in supervision of client self-administration of medication.
- Initiate daily activities such as showers, laundry and remind clients of group and individual case management and educational programming.
- Supervise any medical emergencies that may arise and notify appropriate administrative staff.
- Manage all client planned activities on shift.
- Inspect clients at shelter check-in and administer breath screens as appropriate.
- Handle referrals from case management for shelter clients and from clients in the community seeking assistance with costs related to obtaining or maintaining housing and basic needs.
- Monitor cafeteria floor during breakfast, lunch and dinner.
- May monitor intake desk during meals as needed.
- May monitor all aspects of pantry program including registration and distribution process.
- Supervise dining room and food storage areas as to cleanliness and sanitation, including all food preparation equipment. Supervise clients/volunteers assisting in these area activities where necessary. Ensure cleanliness of cafeteria and restrooms.
- Enter data regarding service and demographics into Penelope or Avatar.
- Pick up donations.
- Maintain accurate records and documentation for various reports to funding entities.
- Develop and share additional resources to help better serve clients.
- Post announcements as needed.
- Exemplify positive role modeling by professionalism, language, work ethic and positive communication.
- Perform other duties as assigned or directed.
Working Conditions and Physical Demands
- Travel throughout service area required for transporting clients to and from activities.
- Must be able to sit, stand, walk, bend, climb, reach, navigate stairs on an frequent basis at work site for stocking shelves, working with clients and maintaining a safe environment.
- Reading, writing and finger dexterity to manage data entry, faxing, copying, answering phones, forms/documents, computer and client files required on a frequent basis.
- Tasks require visual perception and discernment for looking through belongings on an occasional basis.
- Respond to crises as they occur on the floor by quick and spontaneous whole-body movements (walking, bending, standing, pushing, pulling) to perform de-escalation with clients on a frequent basis.
- Able to occasionally lift/carry up to 30 lbs. unassisted.
Requirements
- Combination of experience and education normally represented by a High School Diploma or equivalent with plus college coursework and/or technical experience or at least 1 year of related experience required.
- Must be at least 21 years of age at the time of hire.
- Must have a valid Ohio Driver’s License, provide copy of driver’s license, and are subject to a Moving Vehicle Report (MVR) check through the Department of Motor Vehicles annually. Any MVR grade of “unacceptable” is not permitted to operate a personal/company vehicle on behalf of Catholic Charities.
- Must be able to form good working and therapeutic relationships.
- Must have good oral, written, and interpersonal communication skills.
- Ability to take direction well and respectfully respond to the needs of others.
- Must have good computer skills and knowledgeable in Microsoft Outlook and Excel. Experience with Avatar or case management software preferred.
- Experience working with a team of professional staff desirable.
- Must be flexible and willing to be a team player in assisting program implementation (including shift coverage).
- Final applicant is required to be fingerprinted to complete background check.
Learn More about Catholic Charities and our Programs by visiting:
- Overview | Catholic Charities Diocese of Cleveland (ccdocle.org)
- Service Areas | Catholic Charities Diocese of Cleveland (ccdocle.org)
- Families of Promise | Catholic Charities Diocese of Cleveland (ccdocle.org)
Catholic Charities is an equal opportunity employer.
