Position Summary:
The Parish Front Office Receptionist/ Baptismal Coordinator is responsible for the administration and coordination of parish operations and Baptism ministry at Holy Trinity Parish. This position supports the pastor and parish staff in fulfilling the mission of the Roman Catholic Diocese of Dallas by providing professional administrative services, ensuring compliance with diocesan policies, and coordinating sacramental preparation with pastoral sensitivity, and serves as the first point of contact for the church, providing administrative support and ensuring smooth daily operations. This role requires the candidate to be bilingual in Spanish and English, strong organizational skills, professionalism, and a welcoming attitude.
Essential Duties and Responsibilities:
Front Desk & Communication
Opens the parish office at 9:00am and closes at 5:00pm, Monday – Friday.
Greet visitors, members, and guests in a friendly and professional manner.
Serves as the primary point of contact for parishioners, visitors, clergy, and staff responding to inquiries in person, by telephone, and electronically in a professional and pastoral manner.
Maintain parish calendars, records, correspondence, database, and confidential files with accuracy and discretion.
Answer and direct phone calls, emails, and inquiries to proper staff
Handle general questions about church services, events, and ministries
Record all checks and donations in excel that come through front office
Administrative Support
Maintain church records, membership databases, and contact lists
Weekly Announcements
Assist priests and ministry leaders with scheduling and correspondence
Office Management
Manage office supplies and maintain an organized workspace
Coordinate use of church facilities and meeting rooms
Handle incoming and outgoing mail
Event & Service Support
Assist in planning and organizing church events and services
Prepare materials for worship services (programs, sign-in sheets, etc.)
Baptism Ministry Coordination
Coordinate all aspects of the parish Baptism program
Serve as the primary liaison between families, clergy, and parish staff for Baptism preparation and scheduling
Communicate Baptism requirements, preparation procedures, and documentation requirements to parents and godparents in both English and Spanish
Schedule and coordinate Baptism preparation classes and ceremonies
Maintain accurate and complete sacramental records and ensure proper filing and reporting according to Diocesan standards
And other duties as assigned by the Director of Communications or Pastor.
Qualifications:
Fluency in spoken and written Spanish is required
High school diploma or equivalent
Previous administrative or office experience preferred
Strong communication and interpersonal skills
Proficiency in Microsoft Office (Word, Excel, Outlook) or similar tools
Ability to handle confidential information with discretion
Friendly, dependable, and service-oriented attitude